bd93 Privacy Policy —
Your Data, Our Responsibility

Bd93 is a trusted online gaming platform built for users in Bangladesh. We understand that when you share your personal information with us, the responsibility of keeping it safe rests entirely with us. This Privacy Policy will inform you — what data bd93 collects, why it's collected, how it's stored, and when it's used.

This privacy policy applies to bd93's website, mobile app, and all services. We believe transparency is the foundation of trust, which is why our Privacy Policy Written in plain language so everyday users can easily understand it.

By using any bd93 service, creating an account, or accessing our platform, you Privacy Policy be considered as full acceptance.

Bd93 only collects the information needed to operate our services properly and improve your experience. We never collect data that isn't necessary.

Information Provided Directly by You

• Identity information: Full name, date of birth, national ID number.
• Contact Information: Email address, mobile number, home address.
• Account Information: Username, password (encrypted), security questions.
• Financial Information: Mobile banking number (bKash/Nagad/Rocket), transaction history.
• KYC Documents: Copy of NID/passport, proof of address documents.

Automatically Collected Information

• Device Information: IP address, browser type, operating system, device ID.
• Usage Information: Time spent on each page, games played, login times.
• Location data: General geographic location (city/country level).
• Cookies & Tracking: Session cookies, preference cookies, and analytics cookies.

Data Collection Details

Bd93 uses your personal data only for specific, defined purposes. We never use your information beyond what has been authorized.

• Account Management: Completing registration, confirming login, and keeping your account secure.
• Service Delivery: Running games, processing bets, and paying out winnings.
• Transaction Processing: Processing deposits and completing withdrawals.
• Customer Support: Resolving your questions, complaints, or issues promptly.
• Ensuring Security: Preventing fraud, money laundering, and unauthorized access.
• Legal Obligation: Meeting regulatory requirements and legal obligations.
• Promotions & Offers: Sending you relevant offers based on your preferences (only if you have given consent).
• Responsible Gaming: Unusual gaming patterns are detected and support is provided where needed.
• Platform Improvement: Analyzing user behavior to improve the overall experience.

Bd93 never sells your personal information. However, limited data may be shared in the specific circumstances outlined below:

Who Your Data May Be Shared With

• Payment Processors: bKash, Nagad, Rocket and other payment partners — solely for processing transactions.
• Game Software Providers: Limited data necessary for game operations.
• Legal Authorities: In the case of a court order or government directive.
• Security Partners: Fraud detection and prevention services.
• Cloud Service Providers: Solely for data storage and processing, under strict confidentiality agreements.

In all of the above cases, bd93 ensures that third parties adhere to our Privacy Policy complies with this and does not use any information beyond what is necessary.

Cookies are small text files stored in your browser. bd93 uses various types of cookies to enhance your browsing experience.

You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain bd93 services.

Bd93 uses industry-leading security measures to keep your data safe. Our security operates on multiple layers:

• 256-bit SSL Encryption: Industry-standard encryption applied to all data transmissions.
• Two-Factor Authentication (2FA): An additional layer of security to protect your login.
• Firewall & DDoS Protection: Preventing unauthorized access and attacks on our servers.
• Regular Security Audits: A third-party expert team conducts regular security audits.
• Staff Training: All bd93 staff are trained in data protection and bound by confidentiality agreements.
• Encrypted Password Storage: Passwords are never stored in plain text.
• Data Backup: Regular encrypted backups stored in secure locations.

Bd93 retains your data only for as long as necessary. All data is kept while your account is active. Once your account is closed:

• Transaction records: Retained for up to 5 years due to legal obligations.
• KYC Documents: Deleted 5 years after account closure.
• Gaming History: Deleted 3 years after account closure.
• Contact Information: Deleted once all disputes have been resolved.
• Analytics Data: May be retained indefinitely in anonymized form.

Certain data may be retained for a longer period to meet legal requirements or resolve disputes. You will be notified separately if this applies to you.

As a bd93 user, you have the following rights over your personal information:

• Right to Access Your Data: You may request to know what information we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that we restrict the processing of your data in certain circumstances.
• Right to Data Portability: request to receive your information in an easy-to-read format.
• Right to Withdraw Consent: You may withdraw consent for marketing communications or specific data processing at any time.

To exercise any of these rights, please support@bd93.biz. bd93 will respond to your request within 30 business days.

Bd93 is strictly for users aged 18 and above. We do not knowingly collect or store personal information from anyone under 18.

Age verification is mandatory at registration. If a user is found to be under 18, their account will be immediately suspended and all collected data will be permanently deleted.

If you believe a minor is using bd93, please support@bd93.bizto notify us.

Bd93 may at any time this Privacy Policy update. In the event of changes:

• The "Last Updated" date at the top of the page will be changed.
• For significant changes, a notification will be sent to your registered email address.
• A notification will be displayed on the platform.

Continued use of bd93 after any changes means you Privacy Policy will be considered accepted. Please check this page regularly.

This Privacy Policy If you have any questions, concerns, or complaints regarding this, please get in touch with us. Our dedicated privacy team is always ready to help.